Ive been looking for an alternative to the teardrop on my super e so on 5/3 I ordered a new cover from bison motorsports.
Apparently this cover was out of stock but the website somehow allowed me to add to my cart and pay for it, along with other things. Later on I noticed it wasnt available and emailed them to let them know they could substitute it for another (matte out of stock, gloss available - same cover, same price). Little over a week later now still nothing shipped, not even the other parts I ordered.
After digging in their website, find they are only open thurs Fri sat and they state may take up to 72 hrs to ship. No big deal but shouldnt have to hunt to find this info. They dont answer any of the phone #'s listed and barely answer emails
You cant look at CC with out being bombarded with ads from this company which sadly is why I chose to purchase from them. Thought I was helping out a small american business. Unfortunately I'm not the only one this has happened to. Ive asked two times now either to ship or refund my money to no avail.
So short story is had my $ for 2 weeks and hasnt shipped a thing
Last email is from yesterday, no response yet.
I know I could file a claim with paypal but am trying to give this guy a chance to do the right thing.
Hell just explain to me whats going on?
What would you do?
Apparently this cover was out of stock but the website somehow allowed me to add to my cart and pay for it, along with other things. Later on I noticed it wasnt available and emailed them to let them know they could substitute it for another (matte out of stock, gloss available - same cover, same price). Little over a week later now still nothing shipped, not even the other parts I ordered.
After digging in their website, find they are only open thurs Fri sat and they state may take up to 72 hrs to ship. No big deal but shouldnt have to hunt to find this info. They dont answer any of the phone #'s listed and barely answer emails
You cant look at CC with out being bombarded with ads from this company which sadly is why I chose to purchase from them. Thought I was helping out a small american business. Unfortunately I'm not the only one this has happened to. Ive asked two times now either to ship or refund my money to no avail.
So short story is had my $ for 2 weeks and hasnt shipped a thing
Last email is from yesterday, no response yet.
I know I could file a claim with paypal but am trying to give this guy a chance to do the right thing.
Hell just explain to me whats going on?
What would you do?
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