View Full Version : Problems buying Biltwell gear from American Icon

10-15-2009, 3:48 AM

I've been trying to buy some stuff from American Icon for months, when I click the button to go to the payment page it just shits itself, gives some poxy "merchant ID is incorrect" etc.

I've tried for months from at least 4 different computers. Anyone else had this trouble?

I'm shirtless, cold and pissed off.

10-15-2009, 4:19 AM
dont suppose you just tried emailing andy at american icon to see if theres a problem?


they are cool people and im sure will sort you out without any hassles

10-15-2009, 10:04 AM
Contact AI before posting this in a forum, making them look bad when they may not even be aware of the problem. These guys go out of their way to try and provide customer service on the merch, so just talk with them and they'll sort it out.

10-16-2009, 12:23 AM
Yeh for sure, I'll drop them a buzz.

I was just after a tip on how I might get it to work, in case it's something at my end?

Emailed them the day I posted this.